December 4, 2018

172 - Online Reputation Control: What Is Digital Knowledge Management? Ft. David “Rev” Ciancio

Our guest for this week is David “Rev” Ciancio, sales marketing planner and brand development specialist who is currently the Director of Industry Insights at Yext. With over 20 years experience in hospitality and digital marketing and business development, Rev is currently helping businesses optimize their digital knowledge management process. Rev also holds the title of an expert burger eater, and he has created what is now one of the top burger blogs in the world called the Burger Conquest.

Our topics include:

  • What is digital knowledge management and why is it important?
  • How can reputation make or break a business?
  • The not-so-well-known aspects of customer service.
  • Why is influencer marketing the future of marketing?
  • Popular trends in the marketing space.
  • Burgers, life and coffee!

Connect with Rev:

 

What's Next?

Learn skills that will make you the sharpest person in the Boardroom: 

https://humanresources.teachable.com/

 

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